VOIP (voice over IP) is an IP telephony term for a set of facilities used to manage the delivery of voice information over the Internet. VOIP involves sending voice information in digital form in discrete packets rather than by using the traditional circuit-committed protocols of the public switched telephone network (PSTN).

A major advantage of VOIP and Internet telephony is that it avoids the tolls charged by ordinary telephone service.VOIP is not a new technology and has been around for a number of years. In the past, it has been used mostly by large Companies who have been able to utilise their private networks for voice calls.

With convergence of voice and data networks onto a single network infrastructure, coupled with recent South African legislative changes, this now enables businesses to make voice calls over the Internet. A converged network affords your businesses the opportunity to realise substantial telecommunication cost savings by making use of VOIP.

Being a trusted provider of Internet solutions to small-to-medium enterprises, Dot Easy is in a unique position to provide Least Cost Routing Solutions (LCR) utilizing VOIP to your business. Our solutions utilises the latest technology that will enable you to make high quality telephone calls with greatly reduced rates:

Our products are flexible and we can deliver a tailor made package to suit your business needs. Our Product can be scaled from 1 Line to Multiple PRI equivalents. The product range has been designed to integrate seamlessly with your existing telecommunication infrastructure. Hence, there is no need to replace your existing PABX system with expensive new equipment, thereby ensuring that your business communication is not disrupted by lengthy installations or user training requirements.

Businesses today also have to make the most cost-effective and efficient use of available bandwidth, a mission critical and expensive resource. The system is provided with bandwidth saving and compression features, which will not compromise the quality and/or speed of your existing data network when voice traffic is added.

Our system has been developed to ensure reliable voice communication. All VOIP lines are backed up to Public Switched Telephone Network (PSTN) lines, which means that should there be a disruption in the service all calls will be diverted to the normal telco network. Consistent and reliable voice communication is therefore always ensured!

Our system utilises virtual private network (VPN) and Network Address Translation (NAT) technology to ensure that customers’ networks are guarded against external attacks. It also makes provision for firewalls, thereby providing further protection to the network.

The quality of a VOIP call is only as good as the data link. We utilize Quality of Service (QOS) Routers to ensure that your voice traffic always receives the highest priority.

Our voice service are underpinned by its 24-hour support and maintenance offering, which provides customers with rapid fault resolution should any problems be encountered.

The system provides a modular approach to VOIP, allowing you to scale your voice requirements as your business grows. It has been designed with the needs of various sized business users in mind, and is available in four variations; from 2 lines upwards.